Engage customers through interactive, real-time messaging on the world’s most popular chat platform. Techxedo’s WhatsApp Messaging platform unlocks powerful business-customer interaction via the world’s most popular messaging app. Using the official WhatsApp Business API, we help brands deliver conversational experiences that are rich, interactive, and fully automated. From appointment reminders to payment confirmations and customer service, everything happens in real time.
What makes our solution stand out is the ability to personalize at scale. Utilize rich media like images, videos, quick reply buttons, and document sharing to create intuitive and engaging flows. With CRM integrations and chatbot support, your business can be available 24/7 on WhatsApp, providing instant, intelligent responses that convert queries into sales.
Use Case: Order Updates for E-commerce Brands
An online fashion retailer integrates Techxedo's WhatsApp API to send real-time order confirmations, shipping updates, and delivery tracking directly to customers' WhatsApp.
Impact: Drastically improves customer experience, reduces inbound support queries, and increases trust with consistent, transparent communication.